Customer Service Associate/ Senior Customer Service Associate Walkin

Designation	Customer Service Associate/ Senior Customer Service Associate Walkin
Job Description	Working with people: able to show credible experience of working effectively in a team environment, building loyalty and confidence in others. Ability to learn: able to demonstrate learning from the interview process and the questioning, able to give examples of earlier learning. Customer Services: able to show credible experience of working with customers and providing a high level of care, behaving in a professional manner & building rapport with Customers. Ideally in a BPO or Call Centre environment. Problem Solving/Objection Handling: able to show credible experience of effective problem solving, reacting to problems in a calm & professional manner. Resolving the situation appropriately. Influencing/Persuasiveness: able to show credible experience of influencing or persuading others through establishing needs. Initiative: able to work with concepts with a view to change/continuous improvement and assisting learning and development. Resilience: able to show credible experience of resilience in a business/professional environment and to deal with adverse situations in a positive manner. Essential Skills/Attributes: Communication: Able to communicate clearly & effectively. Adaptability: Must be responsive to change as working in a fast pace, regularly changing environment. Reliability: Due to work priorities in the call centre good time keeping & regular attendance is a priority. Target Driven: Experience of working under defined targets and achieving such targets
Desired Profile	1 - 4 years international BPO experience. Excellent communication skills in English. Graduate in any discipline/ Undergraduates with relevant experience can also apply. Proficient with Computers (MS office). Flexible to work in UK shifts Date: 13.09.2012 Time: 11.00 - 02.00 PM Venue: ACIS, 2nd Floor, Bhavani Bldng, Technpark
Experience	1 - 4 Years
Industry Type	IT Software, Software Services
Role	Associate/ Senior Associate -(NonTechnical)
Functional Area	ITES, BPO, KPO, LPO, Customer Service, Operations
Education	UG - Any Graduate PG - Any PG Course
Location	Trivandrum
Keywords	Customer Service, BPO, Call Centre
Contact	HR Allianz Cornhill Information Services Pvt Ltd Allianz 2nd Floor, Bhavani,Technopark THIRUVANANTHAPURAM,Kerala 695581
Email	careers@allianzcornhill.co.in
Website	http://www.acis.co.in
Job Posted	06 Sep